Privacy & Cookie Policy

This website is operated by Daily Cleaning Contractors Ltd, registered in England & Wales, company number 14999260, VAT number 470437886. Our registered address is 1 Aston Court, Kingsmead Business Park, Loudwater, High Wycombe, Buckinghamshire HP11 1JU.

For the purposes of UK GDPR, Daily Cleaning Contractors Ltd is the data controller for personal data collected through this website. If you have any questions about this policy or how we handle your data, contact us at info@dailycleaningcontractors.co.uk or 01494 240089.

When you submit an enquiry or quote request through our website forms, we collect:

• Name
• Company name
• Email address
• Phone number
• Service required
• Location
• Message

We also collect limited technical data automatically when you browse the site — such as your IP address, browser type and pages visited — but only where you have consented to analytics cookies (see Section 5).

We use the personal data you provide to us to:

• Respond to your enquiry or quote request
• Provide, manage and invoice cleaning and related services you request
• Maintain records required for our accreditations (ISO 9001, ISO 14001, SSIP) and insurance
• Comply with our legal and regulatory obligations

Our lawful basis for processing enquiry and quote data is legitimate interest (responding to business enquiries) and, where a contract for services is agreed, contractual necessity.

We do not sell your personal data. We share data only with trusted service providers who help us run this website and our business, under contracts that require them to protect your data:

• Netlify, Inc. — hosts this website and processes form submissions on our behalf.
• Blueprint Marketing Services — our web development agency, who may access site data for maintenance and support purposes.
• Google — where you interact with an embedded Google Map on our Contact page.

We may also disclose data where required by law, or to protect our legal rights.

This site uses a small number of cookies. Non-essential cookies (analytics) only load after you give consent via the cookie banner. You can change your choice at any time using the "Cookie Settings" link in the footer.

We use Google Tag Manager to manage the tags above, Google Analytics (GA4) for site traffic reporting, and Microsoft Clarity for anonymised usage insights. None of these are used for advertising or shared with third parties for marketing purposes.

Our Contact page embeds a Google Map. Google may set its own cookies when the map loads, governed by Google's Privacy Policy.

We retain enquiry and quote data for as long as necessary to respond to you and, where you become a client, for the duration of our contract plus a period afterwards to meet our legal, accounting and insurance obligations. Analytics data is retained according to Google Analytics' and Microsoft Clarity's standard retention settings.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, where applicable
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent for analytics cookies at any time

To exercise any of these rights, contact us at info@dailycleaningcontractors.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page shows when it was last revised.